The OFFICIAL tech stuff thread

Gators1

@Jam said in The OFFICIAL tech stuff thread:

@Gators1 said in The OFFICIAL tech stuff thread:

I like Amex actually. I don’t really need the card I have but keep it because I have not had problems with them like I have with other cards. My citibank card was the fucking worst.

Amex is pleasant to use while traveling as they are travel-friendly. Citi is not far behind.

Citicard does quite a few more fraud checks than does Amex, and this can be a pia at times. They’ve both caught fraud as well so perhaps the process is justified in the end.

It’s a bit annoying when they hard-sell it as the program exists to protect me. I give it right back politely because the schlub doing the 'splaining is likely underpaid and not at fault. “If Citi pays out on fraud, Citi takes the hit. Perhaps fees may go up in the long run, but what you are really doing is protecting Citi at the expense and inconvenience of the client. Now please play this back for your supervisor. Thank you and have a great day.”

Citi wanted me to pre approve all my transactions at best buy and over a certain amount in Puerto Rico and would reject the transaction if I didn’t. I both had my card with them and banked with them. Never again.

Tazz

@Gators1 said in The OFFICIAL tech stuff thread:

@Jam said in The OFFICIAL tech stuff thread:

@Gators1 said in The OFFICIAL tech stuff thread:

I like Amex actually. I don’t really need the card I have but keep it because I have not had problems with them like I have with other cards. My citibank card was the fucking worst.

Amex is pleasant to use while traveling as they are travel-friendly. Citi is not far behind.

Citicard does quite a few more fraud checks than does Amex, and this can be a pia at times. They’ve both caught fraud as well so perhaps the process is justified in the end.

It’s a bit annoying when they hard-sell it as the program exists to protect me. I give it right back politely because the schlub doing the 'splaining is likely underpaid and not at fault. “If Citi pays out on fraud, Citi takes the hit. Perhaps fees may go up in the long run, but what you are really doing is protecting Citi at the expense and inconvenience of the client. Now please play this back for your supervisor. Thank you and have a great day.”

Citi wanted me to pre approve all my transactions at best buy and over a certain amount in Puerto Rico and would reject the transaction if I didn’t. I both had my card with them and banked with them. Never again.

CITI Knows more about Puerto Rico than you do. Ha. And anyone who steals a credit card heads straight to Best Buy.

tigger

@Tazz said in The OFFICIAL tech stuff thread:

@Gators1 said in The OFFICIAL tech stuff thread:

@Jam said in The OFFICIAL tech stuff thread:

@Gators1 said in The OFFICIAL tech stuff thread:

I like Amex actually. I don’t really need the card I have but keep it because I have not had problems with them like I have with other cards. My citibank card was the fucking worst.

Amex is pleasant to use while traveling as they are travel-friendly. Citi is not far behind.

Citicard does quite a few more fraud checks than does Amex, and this can be a pia at times. They’ve both caught fraud as well so perhaps the process is justified in the end.

It’s a bit annoying when they hard-sell it as the program exists to protect me. I give it right back politely because the schlub doing the 'splaining is likely underpaid and not at fault. “If Citi pays out on fraud, Citi takes the hit. Perhaps fees may go up in the long run, but what you are really doing is protecting Citi at the expense and inconvenience of the client. Now please play this back for your supervisor. Thank you and have a great day.”

Citi wanted me to pre approve all my transactions at best buy and over a certain amount in Puerto Rico and would reject the transaction if I didn’t. I both had my card with them and banked with them. Never again.

CITI Knows more about Puerto Rico than you do. Ha. And anyone who steals a credit card heads straight to Best Buy.

Actually, walgreens in my experience.

Pakoon

@Tazz said in The OFFICIAL tech stuff thread:

@Jam said in The OFFICIAL tech stuff thread:

Seldom do we check out any of the 127,000 pages past the first.

Which might sound strange because when I research a product review I always go to the one star ratings first to find out potential problems. Five stars reviews usually include statements like “I liked it so much I bought one for my wife!!” when they’re reviewing chainsaw.

Google has been known to push stories down a few pages.

Try Marginalia search engine some time.

Jam

@Gators1 said in The OFFICIAL tech stuff thread:

@Jam said in The OFFICIAL tech stuff thread:

@Gators1 said in The OFFICIAL tech stuff thread:

I like Amex actually. I don’t really need the card I have but keep it because I have not had problems with them like I have with other cards. My citibank card was the fucking worst.

Amex is pleasant to use while traveling as they are travel-friendly. Citi is not far behind.

Citicard does quite a few more fraud checks than does Amex, and this can be a pia at times. They’ve both caught fraud as well so perhaps the process is justified in the end.

It’s a bit annoying when they hard-sell it as the program exists to protect me. I give it right back politely because the schlub doing the 'splaining is likely underpaid and not at fault. “If Citi pays out on fraud, Citi takes the hit. Perhaps fees may go up in the long run, but what you are really doing is protecting Citi at the expense and inconvenience of the client. Now please play this back for your supervisor. Thank you and have a great day.”

Citi wanted me to pre approve all my transactions at best buy and over a certain amount in Puerto Rico and would reject the transaction if I didn’t. I both had my card with them and banked with them. Never again.

I wonder whether you were a victim of brown-skin “brown-lining”?

I have had a run-in with them over their KYC policies & practices and I filed complaints with the NYS-DFS and the Federal CPB. I “gave both barrels” to their “Executive Response Unit” based in Texas and they now know my name down there.

I’ve banked with Citi since about 1980, so I’m working with the devil I know rather than with the devil I have not gotten to know yet - Chase. I like my loan officer and my financial guy, but the Citicard operation in Sioux Falls functions on it’s own . . . and pretty much sucks.

Jam

I could tell a story about how the KYC program works at Citi that would amuse at least two people in here. ;-)

Pakoon

PM your credit card details and I’ll fix all your problems.

Tazz

@Pakoon said in The OFFICIAL tech stuff thread:

PM your credit card details and I’ll fix all your problems.

This should be a group effort to help a brutha out.

Kilemall

@Jam said in The OFFICIAL tech stuff thread:

I could tell a story about how the KYC program works at Citi that would amuse at least two people in here. ;-)

Don’t tease, please.

Jam

@Kilemall said in The OFFICIAL tech stuff thread:

@Jam said in The OFFICIAL tech stuff thread:

I could tell a story about how the KYC program works at Citi that would amuse at least two people in here. ;-)

Don’t tease, please.

Just one more expression of sincere interest and I’ll tell the story!

Gators1

I have contacts at your credit card company and/or bank. Give me the details as well.

Disney Imagineer Makes History | Disney Parks

https://www.msn.com/en-us/money/careers/companies-hard-line-stance-on-returning-to-the-office-is-backfiring/ar-BB1hH0pZ

It’s a stark shift from the company’s pre-pandemic approach, which allowed a sizable portion of SAP’s workforce to be remote.

So, before anyone had even imagined the pandemic, many SAP employees could work fully remote but, now, because it’s fashionable for CEOs to hate on WFH they’ve got to go into the office 3 days a week. Fuck these uninspired clowns running big companies.

Kilemall

@Hog said in The OFFICIAL tech stuff thread:

https://www.msn.com/en-us/money/careers/companies-hard-line-stance-on-returning-to-the-office-is-backfiring/ar-BB1hH0pZ

It’s a stark shift from the company’s pre-pandemic approach, which allowed a sizable portion of SAP’s workforce to be remote.

So, before anyone had even imagined the pandemic, many SAP employees could work fully remote but, now, because it’s fashionable for CEOs to hate on WFH they’ve got to go into the office 3 days a week. Fuck these uninspired clowns running big companies.

We were already WFH most days due to a DR initiative to give everyone laptops and remove the office as a failure point of losing admin control of apps and systems. I wish we would still meet once a week as working face to face in a concentrated time is like getting two days in one, but no one else is biting.

@Kilemall said in The OFFICIAL tech stuff thread:

as working face to face in a concentrated time is like getting two days in one

You’ve said something similar before. I don’t agree but not in the way that means I think you’re wrong. Maybe my experience has been different. Or I’ve been WFH for so long I can’t even remember what it’s like to be able to do that face to face stuff. I find Teams, screen and document sharing etc to be a pretty effective way to collaborate.

Kilemall

@Hog said in The OFFICIAL tech stuff thread:

@Kilemall said in The OFFICIAL tech stuff thread:

as working face to face in a concentrated time is like getting two days in one

You’ve said something similar before. I don’t agree but not in the way that means I think you’re wrong. Maybe my experience has been different. Or I’ve been WFH for so long I can’t even remember what it’s like to be able to do that face to face stuff. I find Teams, screen and document sharing etc to be a pretty effective way to collaborate.

We’re functional that way just fine, but I found that having people right there triggered more hey what about this problem thoughts, immediate conversations and faster communication. Also true for collaborative troubleshooting.

I got to thinking about the last time I was in an office (apart from a week or two). It was 2014 and I did 3 months onsite at a client. One guy who had taken over supporting an estimating app I’d written many years earlier, leaned over and asked me a question that gave me a fright because the road he was going down would have fucked with the historical integrity of the thing (earlier estimates worth many millions of dollars would no longer have added up). Due to his reserved personality, I wonder if he would have asked the question if I hadn’t been there.

Dunno. My biggest problem these days is it’s too easy for people to interrupt me with questions that, if they’d spent an extra five minutes thinking about, they could have easily worked out themselves. To combat that, depending on who they are, I now make a point of delaying my response to “quick call?” requests for a short while. Now about half the time when I get back to them they tell me they’ve resolved it.

Lob12

I go to the office twice a week to work with people who work from home.

Gators1

@Kilemall said in The OFFICIAL tech stuff thread:

@Hog said in The OFFICIAL tech stuff thread:

@Kilemall said in The OFFICIAL tech stuff thread:

as working face to face in a concentrated time is like getting two days in one

You’ve said something similar before. I don’t agree but not in the way that means I think you’re wrong. Maybe my experience has been different. Or I’ve been WFH for so long I can’t even remember what it’s like to be able to do that face to face stuff. I find Teams, screen and document sharing etc to be a pretty effective way to collaborate.

We’re functional that way just fine, but I found that having people right there triggered more hey what about this problem thoughts, immediate conversations and faster communication. Also true for collaborative troubleshooting.

Yeah, I kind of miss the side conversations when at home. We are supposed to be in 3 days a week but I have not been consistently doing that, maybe hoping they will just fire my ass because I can’t seem to leave. Most of the people I work with on the IT side are in Arizona though so I do teams calls from the office mostly. I have some conversations with the people on the business side, but it’s not really enough that I would say I need to be in the office to collaborate. Quarterly in person meetings would be good I guess, but I also loath flying across the country to talk about bullshit with my incompetent coworkers.

tigger

I think WFH is fine if you are actually available and responding to requests. If you aren’t, it becomes rather annoying and I would prefer being able to walk up to someone’s desk saying hey, how is this and that.